Surbhi and Shreya Bajaj conduct Zoom classes to help people learn to use their apps and gadgets. Their primary tool, they say, is patience.

With Easy Hai tech sessions, two sisters are helping push all the right buttons

Can I zoom into my video and crop it? Should I hold my Bluetooth on on a regular basis or my GPS? Can I add extra objects to my on-line groceries order? On each household Zoom name, sisters Shreya and Surbhi Bajaj would discipline no less than just a few such questions.

The stream of considerations was endless; the chaos of a household video name was not the most effective place to deal with them. So, 4 months in the past, the siblings determined to attempt to assist in a extra organised method.

“We started holding basic smartphone familiarisation sessions on Zoom,” says Shreya, 30, who runs a restaurant and sports activities centre in Chennai. At every session, the ladies would clarify the fundamentals and the logic behind every transfer, in order that new app downloads, for example, wouldn’t confuse the person another time.

By June, the sisters had cobbled collectively a syllabus of types, and determined to develop their attain. “We posted a five-session schedule on Instagram. We decided to call it Easy Hai, to reassure people,” Shreya says.

In two days, they had been getting calls from throughout the nation — Chandigarh, Pune, Delhi, Kolkata, Bengaluru, Chennai, Udaipur, Raipur. “We were pleasantly surprised. We started realising that this was a much larger problem than we had realised.”

Their main device, the ladies say, is persistence. “One thing we hear over and over is that our clients’ families get impatient when helping,” says Surbhi, 26, who helps handle the household’s pipes and packaging enterprise in Bengaluru.

Feedback is essential too; modules on making a photograph collage, enhancing movies, posting on Instagram and exploring digital camera options have all been added on demand.

“We charge Rs 150 per class. If anyone wants a more advanced class on how to use Microsoft Word, Excel, make a poster online etc, we charge Rs 800 for three sessions,” Surbhi says. Most of their enterprise comes through WhatsApp.

Sometimes they provide a two-for-one low cost, says Surbhi, laughing. “One gentleman in Bengaluru, a senior executive, needed help with his new iPad. So he and his secretary attended the classes and at the end he said ‘Kitna achcha hai! Mazaa aa raha hai’.”

Sapna Ghatiwala, 50, a jewelry designer from Mumbai, attended her first Easy Hai class two months in the past. “It was about how to take better pictures. I thought I was okay with tech, but then I realised there was so much more to learn,” she says. “Since then I have gone back again and again for more classes. I have learnt how to manage my email better. They are so patient, and continuously explain till we are satisfied. The best thing is they are so affordable.”

The hottest Easy Hai periods are the modules on Entertainment (the right way to put up and work together on social media platforms, use file sharing apps, stream music, edit photographs, make a photograph collage, and so forth) and Productivity (e-calendars, syncing of electronic mail, appointments and cost getaways, and so forth).

For every batch of scholars, a particular WhatsApp group is created. It stays stay via the three-day periods. Students are additionally given homework, which is checked and mentioned at school the next day. By the tip of a module, members are additionally studying from one another and have a community they will lean on.

“I was looking for someone to guide me on how to do more with my food pictures as I conduct cooking classes and want to publish a cookbook,” says Chandrika Desai, 73, from Bengaluru. “Shreya and Surbhi turned out to be excellent teachers. When I would ask my children or grandchildren, they would immediately take over and do the task for me. That didn’t help me learn. The Bajaj sisters don’t give us the fish, instead they teach us how to fish.”

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